Thank you for choosing Keetal.com. We are committed to delivering your orders quickly and efficiently across India. Below are the terms and conditions that constitute our Shipping Policy.
1. Shipping Destinations
Currently, Keetal.com ships exclusively to addresses within India. We do not offer international shipping at this time.
2. Shipping Cost
We believe in a transparent shopping experience, which is why we offer FREE SHIPPING on all orders across India. No minimum purchase is required.
3. Order Processing Time
All orders are processed within 1 to 3 business days.
Orders are not processed, shipped, or delivered on Sundays or national holidays.
In the event of a high volume of orders, processing may take slightly longer. If there is a significant delay in the shipment of your order, we will contact you via email or phone.
4. Delivery Estimates
Once your order has been processed and picked up by our courier partners, the estimated delivery time is:
Standard Shipping: 3 to 7 business days.
Please note: Delivery times are estimates and may vary depending on your location (e.g., North East India or rural areas may take slightly longer).
5. Courier Partners
To ensure your products reach you safely, we partner with India’s leading logistics providers, including:
Delhivery
BlueDart
Ecom Express
Shadowfax
6. Order Tracking
Once your order is dispatched, we will notify you of its shipment. For updates on your order status, you can contact our support team at contact@keetal.com.
7. Damaged or Lost Packages
If you receive a package that is damaged during transit, please take photos of the packaging and the product and contact us immediately at contact@keetal.com. We will work with the courier partner to resolve the issue for you.
